LGPD — Your Data, Protected

Privacy Policy of pg858 —
Your Data in Safe Hands

Pg858 handles your personal data with respect and transparency, in full compliance with the LGPD. Here you'll find a clear picture of what we collect, why we collect it, and how we protect every piece of your information.

What pg858 guarantees about your privacy

Before diving into the details, here are the key points of how we handle your data.

100% LGPD Compliant

Pg858 operates in compliance with the General Data Protection Law (Lei nº 13.709/2018). Your data is collected only on a valid legal basis — consent, contractual performance, or legal obligation — and never arbitrarily.

Encryption on All Transactions

All data transmitted between your mobile device or computer and pg858's servers is protected by TLS encryption. Payment information — Pix, card, Mercado Pago — is processed in secure, certified environments.

No Data Sold to Third Parties

Pg858 does not sell, rent, or transfer your personal data to third parties for commercial purposes. Your data is used solely to operate your account and for the purposes described in this policy.

You Control Your Data

Access, correct, port, or request deletion of your data at any time. Simply email contato@pg858.best or go to your account settings. We respond within 15 business days as required by the LGPD.

Minimum Necessary Data

Pg858 only collects the information strictly necessary to operate the platform: name, CPF, email, phone number, and payment details. Nothing beyond what is needed to ensure security and a great experience for you.

Incident Notification

If a security incident occurs that may affect your data, pg858 will notify you and the National Data Protection Authority (ANPD) within the legally required timeframes, with full transparency about what happened and the measures taken.

Last updated: January 2026

This Privacy Policy describes how the pg858 collects, uses, stores, and protects your personal data when you use our Sports Betting and online casino platform. Please read carefully. If you have any questions, our Portuguese-language support is available 24 hours a day via live chat.

1. Introduction

The pg858 recognizes that privacy is a fundamental right. We handle your personal data with seriousness, transparency, and accountability — not merely because the law requires it, but because we understand that user trust is the most valuable asset a betting platform can have.

This policy applies to all registered users and visitors of the pg858 platform, whether accessed via mobile, desktop, or any other device. By creating an account and using our services — Sports Betting on Brasileirão, Libertadores, e-sports, live casino, or any other feature — you agree to the terms set out in this document.

pg858 Commitment: We never sell, rent, or share your personal data with third parties for commercial purposes. Your data is yours — we only use it to make the platform work well for you.

2. Who We Are — Data Controller

For the purposes of the General Data Protection Law (LGPD — Law No. 13,709/2018), the pg858 is the controller of personal data collected through the pg858.best platform. We are responsible for determining the purposes and means of processing your data.

Any questions, rights requests, or complaints related to the processing of your data should be directed to our privacy channel: contato@pg858.best — with the subject line "Data Privacy" so it is forwarded directly to pg858's data protection officer.

3. What Data We Collect

3.1 Data You Provide

By registering and using pg858, you provide us directly with:

  • Identification data: full name, CPF, date of birth, gender
  • Contact details: email address, mobile number with area code, residential address
  • Authentication data: password (stored in encrypted form, never as plain text)
  • Verification documents: photo ID (RG, CNH, or Passport) and proof of address, when requested for identity verification prior to withdrawals
  • Financial data: Pix key (CPF), partial credit/debit card details (masked number, card brand), Mercado Pago or PicPay account information when used for deposits

3.2 Data Generated Through Platform Use

While you use pg858, we automatically collect:

  • Browsing data: IP address, browser type and version, operating system, pages visited, session duration
  • Device data: device identifier, type (mobile, tablet, desktop), screen resolution
  • Transaction data: full history of deposits, withdrawals, bets placed, results, bonuses used, and balances
  • Geolocation data: approximate location based on IP address, used for jurisdiction verification and fraud prevention
  • Behavioral data: click events, markets viewed, time spent in each section — to improve the platform experience
Data Category Examples When Collected
Identification Full name, CPF, date of birth At registration
Contact Email, phone number, address At registration
Financial Pix key, card (masked) On the first deposit/withdrawal
Transactions Bets, deposits, withdrawals Continuously during use
Technical IP, browser, device On each login
Documents Government-issued ID, proof of address During identity verification

4. How We Use Your Data

The pg858 uses your personal data exclusively for the following purposes:

4.1 Account and Service Operation

  • Creation, maintenance, and management of your pg858 account
  • Processing of deposits via Pix, bank slip, credit/debit card, Mercado Pago, and PicPay
  • Processing withdrawals via Pix to the key linked to your CPF
  • Offering Sports Betting and casino games
  • Bonus and promotion granting and management
  • Communications about your account, transactions, and platform updates

4.2 Security and Fraud Prevention

  • Identity verification (KYC — Know Your Customer) as required by regulations
  • Fraud detection and prevention, anti-money laundering, and platform abuse prevention
  • Monitoring of suspicious behavior and protection of betting integrity
  • Compliance with anti-money laundering obligations (AML/CFT)

4.3 Experience Improvement

  • Platform usage analysis to identify and resolve technical issues
  • Content and promotion personalization based on your usage profile
  • Development of new features based on aggregated user behavior

4.4 Legal Compliance

  • Compliance with legal and regulatory obligations applicable to the betting industry in Brazil
  • Responding to requests from competent judicial and administrative authorities
  • Regular exercise of rights in judicial, administrative, or arbitration proceedings

5. Legal Basis for Processing

The pg858 processes your personal data exclusively on the basis of one of the legal grounds set out in the LGPD (Art. 7):

  • Contract performance (Art. 7, V): to operate your account, process bets and payments via Pix, and deliver the contracted services
  • Consent (Art. 7, I): for sending marketing communications and promotions — you may withdraw this consent at any time in your account settings
  • Compliance with legal obligation (Art. 7, II): to meet KYC, AML/CFT, and tax regulatory requirements
  • Legitimate interest (Art. 7, IX): for fraud prevention, platform security, and service improvement, always in a proportionate manner and with respect for your rights
  • Exercise of rights (Art. 7, VI): for defense in judicial, administrative, or arbitration proceedings

6. Data Sharing

The pg858 does not sell your personal data to third parties. Sharing occurs only in the following cases and with the appropriate safeguards:

6.1 Service Providers (Processors)

We share data with companies that provide essential services for pg858's operation, always under data processing agreements that ensure compliance with the LGPD:

  • Payment processors: to process deposits and withdrawals via Pix, bank slip, credit/debit card, Mercado Pago, and PicPay
  • Cloud infrastructure providers: for secure hosting of data and the platform
  • Identity verification services (KYC): for document verification and fraud prevention
  • Data analytics tools: for platform performance monitoring (anonymized or pseudonymized data)

6.2 Authorities and Legal Obligations

We may disclose your data when required by law, court order, or a competent administrative authority — such as the Financial Activities Control Council (COAF), the Brazilian Federal Revenue Service, or other entities with regulatory authority over the sector.

6.3 Protection of Rights

In the event of a dispute or legal or arbitration proceedings involving pg858 and the user, relevant data may be used to defend the platform's legitimate interests.

In all data-sharing scenarios, pg858 requires recipients to apply security measures equivalent to our own and to use the data solely for the specified purpose.

7. Data Retention and Deletion

The pg858 retains your personal data for as long as necessary for the purposes described in this policy, in accordance with the following criteria:

  • Active account data: retained for as long as your account is active and for the applicable legal periods following closure
  • Financial transaction history: retained for a minimum of 5 years after the transaction, in accordance with Brazilian tax and AML/CFT legislation
  • KYC data (documents): retained for a minimum of 5 years after account closure, in accordance with anti-money laundering regulations
  • Browsing data and logs: retained for up to 6 months for security and dispute resolution purposes
  • Marketing consent: retained until revoked by the user; marketing communication data is deleted within 30 days of revocation

Once the applicable retention period expires, data is securely deleted or anonymized so that the individual can no longer be identified.

8. Data Security

Protecting your data is a technical and operational priority at pg858. We apply multiple layers of security:

  • Encryption in transit: all communication between your device and our servers is protected by TLS 1.3
  • Encryption at rest: sensitive data stored on our servers is encrypted
  • Access control: access to user data is restricted to employees with a verified operational need, with auditable access logs
  • Two-factor authentication (2FA): available for your account — we strongly recommend enabling it in your settings
  • Continuous monitoring: intrusion detection systems and anomaly monitoring operating 24/7
  • Security testing: the platform undergoes periodic security assessments carried out by specialized firms

Despite all precautions, no system is 100% immune to incidents. In the event of a data breach that may pose significant risk to data subjects, the pg858 will notify the ANPD and affected users within the timeframes established by the LGPD (Art. 48).

9. Cookies and Tracking Technologies

9.1 What Are Cookies

Cookies are small text files stored in your browser or device when you access the pg858. They help us recognize you on return visits, keep your session active, and understand how you use the platform.

9.2 Types of Cookies We Use

  • Essential cookies: required for core platform functionality — login, session management, betting cart. These cannot be disabled without affecting how pg858 operates
  • Performance cookies: collect anonymous information about how you use the site, which pages you visit most often, and whether you encounter error messages. They help us improve the platform
  • Functionality cookies: remember your language preferences, layout, and settings to personalize your experience
  • Analytics cookies: used for aggregated platform usage analysis, always with anonymized data

9.3 How to Manage Cookies

You can configure your browser to block or delete cookies. However, disabling essential cookies may prevent the platform from functioning correctly, including access to your account and the processing of bets. To manage cookies, go to your browser settings — whether you use Chrome, Safari, Firefox, or another browser on your phone or computer.

10. Your Rights as a Data Subject

The LGPD grants you, as the data subject, a robust set of rights regarding how your information is processed by pg858. Below are all the rights you can exercise:

You have full control over your data at pg858

Access

Request a copy of all personal data pg858 holds about you, including your betting history and transactions.

Correction

Request the correction of incomplete, inaccurate, or outdated data — such as an incorrect name or email address.

Deletion

Request deletion of data processed on the basis of your consent, except where retention is required by law or contract.

Portability

Receive your data in a structured format for transfer to another service, as provided under Art. 18, V of the LGPD.

Information

Find out which entities your data has been shared with and why — clearly and within the legally required timeframe.

Consent Withdrawal

Withdraw consent for processing based on this legal basis — such as receiving marketing — at any time.

Blocking or Anonymization

Request the blocking or anonymization of data that is unnecessary, excessive, or processed in violation of the LGPD.

Complaint to the ANPD

You have the right to file a complaint with the National Data Protection Authority (ANPD) if your rights are violated.

To exercise any of these rights, send an email to contato@pg858.best with the subject line "LGPD Rights". pg858 will respond within 15 business days, as provided by law.

11. Minors

The platform of the pg858 is intended exclusively for users aged 18 and over. We do not knowingly collect personal data from minors. If we become aware that a minor's data has been inadvertently collected, we will immediately delete that information and close the corresponding account.

If you believe a minor has created an account on pg858, contact us immediately at contato@pg858.best so we can take the necessary steps.

12. International Data Transfer

To operate the platform, pg858 may use cloud infrastructure services whose servers are located outside Brazil. When this occurs, we ensure that any international data transfer is carried out in compliance with Arts. 33 to 35 of the LGPD, with one of the following safeguards:

  • Recipient country recognized by the ANPD as providing adequate data protection
  • Specific contractual clauses ensuring a level of protection equivalent to that established by the LGPD
  • Global corporate standards approved by the relevant authorities

In practice, this means your data receives the same level of protection regardless of where it is physically stored.

13. Updates to This Policy

The pg858 may update this Privacy Policy periodically to reflect changes in legislation, data processing practices, or the services offered. When making significant changes, we will notify you via your registered email and/or a platform notice at least 7 days in advance.

The date of the last update is always shown at the top of this document. We recommend checking this page periodically. Continued use of the platform after any changes take effect constitutes acceptance of the revised policy.

Tip: Bookmark this page on your mobile device for quick access to the latest version of our Privacy Policy at any time.

14. Contact and Data Protection Officer (DPO)

To exercise your rights as a data subject, ask questions about this policy, or file a complaint regarding how your data is handled by pg858, use the channels below:

  • Privacy email: contato@pg858.best (subject: "Data Privacy" or "LGPD Rights")
  • Live chat: available 24 hours a day, 7 days a week, directly on the platform
  • Frequently Asked Questions: pg858.best/faq

The pg858 has appointed a Data Protection Officer (DPO) responsible for overseeing LGPD compliance, handling data subject requests, and serving as the communication channel with the National Data Protection Authority (ANPD). The DPO can be reached at the email above with the subject line "DPO — LGPD".

We are committed to responding to all personal data requests within 15 business days from the date of receipt, as established in Art. 18, §3 of the LGPD.

Privacy Questions at pg858

No. pg858 does not sell, rent, or share your data with other betting operators, marketing companies, or any third party for commercial purposes. Data sharing occurs only with service providers essential to the platform's operation — such as payment processors (Pix, Mercado Pago, PicPay), identity verification providers, and cloud infrastructure — always under contracts that ensure LGPD compliance and restrict data use to the specified purpose. You may request the full list of operators processing your data by emailing contato@pg858.best.

To request deletion of your data, send an email to contato@pg858.best with the subject line "Data Deletion Request — LGPD", including your CPF and the email address registered to your account. pg858 will process the request within 15 business days. Please note that some data must be retained to meet legal obligations — such as financial transaction history (minimum 5 years under tax and anti-money laundering legislation) — and cannot be deleted before the legally required period, even upon request. Data not subject to retention obligations will be deleted or anonymized within the applicable timeframe.

pg858 may use information about your betting preferences — such as the sports you follow most, like football via the Brasileirão or e-sports — to personalize promotions and offers within the platform. This is done based on our legitimate interest in improving your experience, always within the limits established by the LGPD. If you prefer not to receive personalized marketing communications by email or phone, simply revoke that consent in your account settings or click "unsubscribe" in any marketing email you receive. Revoking consent does not affect the normal functioning of your account.

When you close your account, pg858 will begin the process of deleting or anonymizing your personal data that is not subject to legal retention obligations. Data that must be kept by law — such as financial transaction history and KYC documents — will be retained for the applicable legal periods (generally 5 years) and then deleted. Marketing data and usage preferences will be deleted within 30 days of account closure. You will receive an email confirmation once the deletion process is complete. To close your account, contact support via live chat or send an email to contato@pg858.best.

Your data, secure. Your bet, your call.

Pg858 combines full data transparency with real odds, Pix in minutes, and 24/7 human support in Portuguese. Sign up for free and bet with a platform that respects you.

LGPD compliant Pix in under 5 minutes 24/7 support in Portuguese
Privacy and Data Protection: pg858 collects and processes your personal data with full transparency, in compliance with the LGPD (General Data Protection Law — Law No. 13,709/2018). You may request access to, correction of, or deletion of your data at any time by emailing contato@pg858.best. See also our Terms and Conditions for more details on the platform's rules.
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Bet Responsibly

Sports Betting and casino games are forms of entertainment — not guaranteed sources of income. Set a budget, never bet money you cannot afford to lose, and take regular breaks. pg858 provides self-exclusion tools, deposit limits, and session alerts in your account settings.

Need help? Visit our Responsible Gambling or call CVV: 188. Prohibited for users under 18.

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